The power of saying “Thank you” (Tom Peters)

Click to watch video on Youtube

When so much around us is changing so fast, it becomes more important than ever to be able to spot the opportunities in a situation.

One very powerful and ridiculously easy way of doing this is to get into the habit of saying

“Thank you.”

In this short video Tom Peters explains why, after more than 30 years as a top management guru, saying “Thank you” is still his “number one top tip“:

“It gets you further and it also makes you a better human being.”

Tom explains how psychologist William James says that the deepest human need is the need to be appreciated. When we say “Thank you” we are giving people that appreciation.

And in a time of change, saying “Thank you” brings you three more very important benefits:

  • It reminds you of what is important to you: what is worth being grateful for
  • It reminds you of what is going well, even if not everything is
  • It builds stronger relationships

And then when the next issue arises, you will start from a place of:

  • Greater clarity about what matters
  • Stronger morale and motivation
  • Stronger relationships with the people who can help you do what needs to be done,
    .
    and perhaps most important of all 
  • A habit of spotting the positives in any situation

In a time of massive change, this is a foundation worth building: a foundation on which you can build to become antifragile.

When was the last time you said “Thank you” to someone? When was the last time you said “Thank you” to yourself? What would happen if you thanked yourself and two other people each day?

Thank you for reading.


Adapted from Inner Leadership: a framework and tools for building inspiration in times of change.

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