The power of saying “Thank you” (Tom Peters)

Click to watch video on Youtube

When so much around us is changing so fast, it becomes even more important to be able to spot the opportunities in a situation.

One very powerful and ridiculously easy way of doing this is to get into the habit of saying

“Thank you.”

In this short video Tom Peters explains why, after more than 30 years as a top management guru, saying “Thank you” is still his “number one top tip”:

“It gets you further and it also makes you a better human being.”

Psychologist William James says that the deepest human need is the need to be appreciated. When we say “Thank you” we are giving people that appreciation.

And in a time of change, saying “Thank you” will also bring you three more important benefits:

  • It reminds you of what is important, what it is worth being grateful for
  • It reminds you of what is going well, even if not everything is
  • It builds stronger relationships

And that means that when the next issue arises, you will start from a place of:

  • Greater clarity about what matters
  • Stronger motivation and morale
  • Stronger relationships with the people who can help you do what needs to be done, and
  • A habit of spotting the positives in any situation

Combined with the other tools of Inner Leadership, this will help you spot the opportunities in any situation and implement them faster and better.

In a time of massive change, this is a foundation worth building. It will also make you more antifragile.

When was the last time you said “Thank you” to someone? When was the last time you said thank you to yourself? What would happen if you said thank you to yourself and two other people each day?

Thank you for reading.


Adapted from Inner Leadership: a framework and tools for building inspiration in times of change.

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