The power of saying “Thank you” (Tom Peters)

Click to watch video on Youtube

When so much around us is changing so fast, it becomes more important than ever to be able to spot the opportunities in a situation.

One very powerful and ridiculously easy way to do this is to get into the habit of saying:

“Thank you.”

In this short video Tom Peters explains why — after more than 30 years as a leading management guru — saying “Thank you” is still his “number one top tip“.

He says:

“It gets you further and it also makes you a better human being.”

Psychologist William James told us that the deepest human need is the need to be appreciated. When we say “Thank you” we are giving people that appreciation.

And in a time of change, saying “Thank you” brings us three more very important benefits:

  • It reminds us of what is important: what is worth being grateful for
  • It reminds us of what is going well, even if not everything is
  • It builds stronger relationships

Which means that, when the next issue arises, we start from a place of:

  • Greater clarity about what matters
  • Stronger morale and motivation
  • Stronger relationships with the people who can help us do what needs to be done,
    .
    and most important of all 
  • A habit of spotting the positives in any situation

In a time of massive change, this is a foundation worth building: a foundation from which you can become antifragile.

When was the last time you said “Thank you” to someone? When was the last time you said “Thank you” to yourself? What would happen if you thanked yourself and two other people each day?

Thank you for reading.


Adapted from Inner Leadership: a framework and tools for building inspiration in times of change.

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