Even negative feedback is an opportunity

As you work to bring your passion to the world, people will inevitably tell you that you’re doing it wrong. They’ll say you’re too simple or too complicated, too early or too late, too shallow or too deep, going about it in the wrong way, in the wrong place, at the wrong time.

Listen to them and thank them.

And then remember that we are all human becomings and it has taken your whole life for you to come to the understanding you have now, just as it has taken them their whole life to come to theirs.

So the fact that they are bringing you what seems like negative feedback might mean one of four things:

  1. They are far ahead of you in the way they understand the world, so the changes you suggest are no longer relevant for them.
    (This likely means that their feedback is encouraging you to move forward faster, but they are not articulating it in a way you understand. You might ask them to explain further.)
  2. They are far behind you and not ready to understand the changes you are proposing.
    (In this case, is it really a priority for you to spend time helping them to catch up? How much energy and resources would that take? Is it worth the effort?
  3. They are exactly the people you are trying to influence but they are not hearing the way you are communicating your vision to them in the ways you want them to.
    (So listen to them, understand their point of view, learn, and improve the way you communicate your message to make it more relevant to the way they see the world.)
  4. They are simply on a different path, heading towards a different purpose with different values.
    (So your work will never be relevant for them.)

    What seems like negative feedback is always an opportunity: either to refine and improve your message or to stop wasting time and move on.

    Have you recently received what seemed like negative feedback? Was it an opportunity for you to improve your understanding, improve the way you are communicating, or simply put your energy and resources elsewhere?


    Adapted from The Churning, Inner Leadership: a framework and a set of tools for building inspiration in a time of change.

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    Photo by Pedro Ribeiro Simões via StockPholio.net

    2 Replies to “Even negative feedback is an opportunity”

    1. Well said – dealing positively with one own’s emotions when getting “negative” feedback is key to proceed on the path oneself has envisioned to go. Perhaps some pivoting, reframing, or new wording will be necessary. Nevertheless we are all born to learn a life long.

      • Thanks Ralf, I’m glad you found it useful.
        The reframing you talk about is explicitly covered in Chapter 2 of inner leadership.
        And as you also say, knowing our Purpose clearly provides a ‘lighthouse’ that we can use to orient ourselves in the deepest storm. This is Chapter 5.

        With just those two tools then life long learning suddenly becomes a lot easier 🙂

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